Privacy Policy
How we handle your data
Effective date: February 26, 2026
1. Information we collect
- Account data such as name, email, and organization details.
- Content you upload or create in the Service.
- Usage data and device information for security and analytics.
- Support communications and feedback.
2. Payment information
Payments are processed by Paddle. We do not store full payment card details on our servers. Paddle may provide us with limited billing metadata to manage your subscription.
3. How we use information
- Provide, maintain, and improve the Service.
- Secure accounts, prevent abuse, and troubleshoot issues.
- Communicate about product updates, billing, and support.
- Comply with legal obligations.
4. How we share information
We share information only with service providers who help us operate the Service (such as hosting, email delivery, analytics, and payment processing), or when required by law. We do not sell your personal data.
5. Data retention
We retain data for as long as your account is active or as needed to provide the Service. You can request deletion of your account data by contacting us.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect data. No system can be guaranteed 100% secure, so please use the Service responsibly.
7. Your choices
You can access, update, or delete your account information by signing in or by contacting us. If you have questions about your privacy rights, contact us at the address below.
8. Contact
Privacy questions can be sent to hello@contractflow.ai.